One Inbox for All Conversations

Stop switching between apps and browser tabs. FiraDash brings together every conversation from Instagram DMs, Facebook Messenger, TikTok, and SMS in one organized inbox.

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One Inbox for **All Conversations**

Key Inbox Features

Everything you need to manage customer conversations efficiently.

Real-Time Sync

Messages appear instantly as they arrive. No delays, no refreshing needed. Stay up to date with every conversation as it happens.

Team Assignment & Collaboration

Assign conversations to team members and always know who’s handling what. Add internal notes and collaborate seamlessly.

Smart Tags & Filters

Organize conversations with custom tags. Filter and find what you need quickly using powerful search and filters.

Unified Contact Profiles

See complete conversation history with any contact across all channels. Never lose context, even when customers switch platforms.

Custom Notifications

Get notified on the channels that matter. Configure desktop, mobile, email, or Slack notifications to fit your workflow.

Status Management

Track conversation status from open to pending to resolved. No customer question falls through the cracks.

Ready to Try Unified Inbox?

Start managing all conversations from one place today.